Queue Management with Paper & Digital Tickets
At Moviik, we believe that an efficient queue management system transforms customer experience. Our range of kiosks – from the compact Tiik 7 to the more robust Tiik 15 – provides solutions tailored to various needs, ensuring organized and agile service in any environment.
The Role of Service Kiosks
Service kiosks are essential interaction points that help manage queues efficiently. For smaller businesses, the Tiik 7 is an ideal solution, combining functionality with a compact design. Meanwhile, the Tiik 15 is a more robust option, designed for locations with higher customer volumes and a need for a more durable queuing system.
Paper Ticket: The Traditional Solution that Works
The paper ticket is a traditional solution that remains highly effective in many businesses. With this system, customers receive a physical ticket with a number, which will be called on the display.
Advantages of the Paper Ticket:
- Ease of Use: The simplicity of a physical ticket is accessible to everyone.
- Quick Implementation: Ideal for spaces where full digitalization may not yet be an option.
- Organized Waiting Areas: Allows customers to wait comfortably while tracking their ticket number on the player display.
Digital Ticket: Innovation and Convenience
For businesses seeking a modern and sustainable approach, the digital ticket is the perfect choice. With the digital ticket option, customers can join the queue by scanning a QR code, which can be displayed on the kiosk screen itself. This enables them to join the line directly from their mobile phones, with no physical ticket required.
Advantages of the Digital Ticket:
- Eco-friendly: Reduces paper usage, contributing to more sustainable practices.
- Simplicity and Mobility: Customers can enter and monitor the queue from their mobile device.
- Flexibility and Comfort: With the digital ticket, customers know their place in line and can manage their waiting time with greater ease.
Choosing the Right Solution for Your Business
At Moviik, we provide flexible queue management solutions that adapt to any service environment. Whether opting for paper or digital tickets, our kiosks help streamline service and create a more positive waiting experience.