How to get started
Personalize your services
Choose how to serve customers. Use help of staff members to deliver full customer journeys.
Register the customer
Register the customer
Staff will register the customers data in your system with the help of the Concierge app.
Get closer to customers
This is a more personal and intimate way to make your customers feel welcome.
Register new visitors
Staff can add visitors to the queue by name or phone number.
Inform staff about visitors and keep visitors informed about the store occupancy and the queue status.
Call next
Create custom ways of queueing and redirecting people, calling customers and visitors based on pre-defined rules and services. Assign visitors to the next available agent, or have visitors transferred between agents/services.
You can set relevant priorities for loyal customers to help them skip the queue.
Manage Scheduling
Staff will be able to register visitors in the queue by name or phone number.
Inform the staff about visitors and also keep the visitors informed about the store occupancy and the queue status.
It's mobile
Perfect for places where there are staff members available to help visitors from a mobile station. Concierge app is designed to make the life of both staff and customers easier.
Why use Concierge app?
Personal check-in process
Staff enroll visitors in the queue. Customers and visitors will feel welcomed even if they hadn’t previously booked an appointment for their visit.
Calling the next customer
Visitors are free of waiting in lines. Text them when their turn arrives. Display their names in a Player or send a WhatsApp or SMS message.
Clients fall in love with your brand
At the end of customer journeys, staff can ask for feedback to gather information about their experience.
Advantages
Industry Solutions
Moviik platform will improve your customer service, making it ready for all verticals.
Telecom
Amusement park
Bar & nightclub
Events
Government
Spa & wellness
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