Blog by Carla

The answer? Data. Analytics, widely used in e-commerce, can be applied to physical stores to optimize operations, personalize experiences, and improve queue management.

​Implementing a queue management system can significantly enhance customer experience and operational efficiency. However, not all solutions are created equal. To ensure you choose the right system for your business, consider these five essential features:

​Queue management has been an essential necessity across various sectors, from public services to retail and healthcare.

Queue management technology is rapidly evolving, reshaping how businesses interact with their customers. In 2025, emerging innovations are set to significantly improve efficiency, personalization, and customer experience across various industries.

From January 12 to 14, 2025, we will be at NRF - Retail's Big Show, the largest retail event in the world, held at the Jacob K. Javits Convention Center in New York City. You’ll find us at Booth 2508.