How to get started
Personalize your services
Choose how to serve customers. You can use the help of staff members to deliver complete customer journeys.
Register data about visitors
Register data about visitors
Your staff will register the customers data in your system with the help of the Concierge app.
Get closer to customers
This is a more personal and intimate way to make your customers feel welcomed with the help of your staff.
Manage Scheduling
Inform the staff about visitors and also keep the visitors informed about the store occupancy and the queue status.
Call next
Inform staff about visitors and keep them informed about who's the next in line. This is a personalized way of serving customers.
Register visitors for their next service
You can set relevant priorities for loyal customers helping them skip the queue. Assign visitors to the next available agent. Add visitors to the queue by name or phone number.
Why use Concierge app?
Personal check-in process
Staff enroll visitors in the queue. Customers and visitors will feel welcomed even if they didn’t book an appointment previously for their visit.
Calling the next customer
Customers are free from waiting in lines. Text them when their turn arrives. Display their names in a Player or send a WhatsApp or SMS message.
Clients fall in love with the brand
At the end of customer journeys, staff can ask for feedback to gather information about their experience.